2023-06-02 - ICO News ICO reprimands Thames Valley Police for releasing witness details to suspected criminals
2023-05-24 - ICO News ICO issues Ministry of Justice with reprimand after confidential personal information left in prison holding area
The Information Commissioner’s Office (ICO) has issued a reprimand to Thames Valley Police (TVP) after details were released which led to suspected criminals learning the address of a witness.
2023-05-24 - ICO News “It’s important not to get caught out.” - New SARs guidance for employers issued
The ICO has issued a formal reprimand to the Ministry of Justice (MoJ) after confidential waste documents were left in an unsecured prison holding area.
2023-05-16 - ICO News ICO fines two businesses £180,000 for making unlawful marketing calls
ICO publishes new guide on responding to subject access requests
2023-05-15 - ICO News ICO takes action against both Plymouth City Council and Norfolk County Council for failing to respond to information access requests
The Information Commissioners’ Office (ICO) has issued fines totalling £180,000 for two companies that made more than 480,000 unlawful marketing calls to businesses signed up with the UK’s “Do not call” register.
2023-05-09 - ICO News ICO takes action against Shropshire Council for failing to respond to Freedom of Information requests
The Information Commissioner’s Office (ICO) has reprimanded two councils that have failed to respond to the public when asked for personal information held about them – known as a Subject Access Request (SAR).
2023-04-25 - ICO News ICO launches FOI toolkit topic to help public bodies deal with vexatious requests
The Information Commissioner’s Office (ICO) has issued an enforcement notice to Shropshire Council for its poor handling of requests made under the Freedom of Information Act (FOIA) 2000.
2023-04-18 - ICO News ICO reprimands Surrey Police and Sussex Police for recording more than 200,000 phone calls without people’s knowledge
Continuing with its commitment to improving freedom of information (FOI) services, the Information Commissioner’s Office (ICO) has launched the third topic in its FOI toolkit to enable public authorities to self-assess how they deal with vexatious requests.
2023-04-14 - ICO News Online recruitment firm fined £130,000 for sending 107 million spam emails targeting jobseekers
The Information Commissioner’s Office (ICO) has issued a reprimand to both Surrey Police and Sussex Police, following the rollout of an app that recorded phone conversations and unlawfully captured personal data.
2023-04-04 - ICO News ICO fines TikTok £12.7 million for misusing children’s data
The Information Commissioner’s Office (ICO) has fined Join The Triboo Limited £130,000 for what it called a “egregious” violation of the law.
2023-04-04 - ICO News ICO Sandbox publishes its exit report following work with ‘Good With’ – a startup aiming to give young adults fairer access to financial products and services
The Information Commissioner’s Office (ICO) has issued a £12,700,000 fine to TikTok Information Technologies UK Limited and TikTok Inc (TikTok) for a number of breaches of data protection law, including failing to use children’s personal data lawfully.
2023-03-30 - ICO News “A crucial learning experience.” - ICO calls for highest standards in HIV services after NHS Highland reprimand
Good With, a fintech and edtech start-up, entered the Sandbox as part of its work to develop mobile applications which will help educate young adults on personal finance. It plans to develop a Financial Virtual Assistant (FVA) app which will combine various personal data sources to produce a ‘financial readiness score’. Good With hopes this readiness score will help to provide the FVA’s users (18-24-year-olds), who might struggle to obtain credit via traditional methods, with fairer access to financial products and services. The app is currently still in a beta testing phase.
2023-03-28 - ICO News ICO to prioritise Freedom of Information complaints with significant public interest
The Information Commissioner’s Office has issued a reprimand to NHS Highland for a “serious breach of trust” after a data breach involving those likely to be accessing HIV services.
2023-03-22 - ICO News ICO takes action against Lewisham Council for failing to respond to hundreds of Freedom of Information requests
The Information Commissioner’s Office (ICO) has announced a new approach to prioritise complaints made under the Freedom of Information Act (FOIA) where there is significant public interest.
2023-03-16 - ICO News ICO issues reprimand to the Metropolitan Police Service for inadequate handling of files related to organised crime groups
The Information Commissioner’s Office (ICO) has issued an enforcement notice to the London Borough of Lewisham Council for failing to respond to hundreds of overdue requests made under the Freedom of Information Act (FOIA) 2000.
2023-03-16 - ICO News ICO reaches agreement with Easylife Ltd
The Information Commissioner’s Office (ICO) has issued a reprimand to the Metropolitan Police Service (MPS) following several issues identified around their uploading, amending and deleting of various criminal intelligence files relating to Organised Crime Groups (OCG).
2023-03-13 - ICO News ICO shares resources to help designers embed data protection by default
The Information Commissioner’s Office (ICO) has reached an agreement with Easylife Ltd (Easylife) to reduce the monetary penalty notice (MPN), issued for breaching the Data Protection Act 2018, to £250,000.
2023-03-03 - ICO News ICO and Australian Communications and Media Authority sign Memorandum of Understanding
The ICO has produced new guidance to help UX designers, product managers and software engineers embed data protection into their products and services from the start.
2023-02-28 - ICO News ICO publishes SME Data Essentials pilot evaluation report
The Information Commissioner’s Office (ICO) and the Australian Communications and Media Authority (ACMA) have signed a Memorandum of Understanding (MoU), which formalises their commitment to work together on protecting people from unwanted nuisance calls and spam messaging.
2023-02-22 - ICO News Information Commissioner's Office calls for accountants to play their role in SMEs data protection compliance
The ICO is here to help SMEs unlock the value of the personal information they hold, responsibly.
2023-02-20 - ICO News Tribunal rules on Experian appeal against ICO action
Regulator publishes key questions for accountants to ask SME clients to ensure they get data protection compliance right.
2023-02-17 - ICO News Former 111 call centre advisor fined for illegally accessing medical records
The First-Tier Tribunal (Information Rights) has ruled on the ICO’s action to require Experian Limited to change how it handles people’s personal data. The Judgment supported aspects of the ICO's decision, while allowing Experian's appeal in other areas.
2023-02-16 - ICO News Business fined £200,000 for making over 1.7million unlawful calls
A former 111 call centre advisor has been found guilty and fined for illegally accessing the medical records of a child and his family.
2023-02-16 - ICO News New guidance to industry issued for game developers on protecting children
The Information Commissioner’s Office (ICO) has today fined It’s OK Ltd £200,000 for what it called a “sustained and exploitative campaign” of nuisance calls.
2023-02-01 - ICO News Former RAC employee fined for stealing data of victims of road traffic incidents
The Information Commissioner’s Office sets the standard for ensuring games conform with data protection law.
93% of UK children play video games.
Games providers should identify if their…
2023-01-23 - ICO News Building better business by responsibly unlocking the value of personal information
A former employee of breakdown services company RAC has plead guilty and been fined for the stealing of data of victims of road traffic accidents.
2023-01-20 - ICO News Empowering people to foster trust in tomorrow’s technological advancements
ICO offers advice to the UK’s five and a half million SMEs
2022-12-06 - ICO News Five businesses fined a total of £435,000 for making nearly half a million unlawful marketing calls
The ICO is encouraging developers to consider privacy at an early stage when implementing new technologies to maintain public trust and confidence.
2022-11-08 - ICO News ICO launches consultation on how it prioritises FOI complaints
The Information Commissioner’s Office (ICO) has fined five companies a total of £435,000 for making nearly half a million unlawful marketing calls to people registered with the Telephone Preference Service (TPS).
2022-11-06 - ICO News Department for Education warned after gambling companies benefit from learning records database
The Information Commissioner’s Office (ICO) has launched a consultation on how it prioritises the complaints it receives about public bodies’ handling of Freedom of Information (FOI) requests.
2022-11-03 - ICO News ICO and Cabinet Office reach agreement on New Year Honours data breach fine
The Information Commissioner’s Office (ICO) has issued a reprimand to the Department for Education (DfE) following the prolonged misuse of the personal information of up to 28 million children.
2022-10-25 - ICO News ‘Immature biometric technologies could be discriminating against people’ says ICO in warning to organisations
The UK Information Commissioner has agreed to reduce the £500,000 Monetary Penalty Notice (MPN) imposed on the Cabinet Office in 2021 in relation to the New Year Honours data breach to £50,000, which the Cabinet Office has agreed to pay, reflecting our new approach to working more effectively with public authorities
2022-10-24 - ICO News ‘Biggest cyber risk is complacency, not hackers’ - UK Information Commissioner issues warning as construction company fined £4.4 million
The Information Commissioner’s Office (ICO) is warning organisations to assess the public risks of using emotion analysis technologies , before implementing these systems. Organisations that do not act responsibly, posing risks to vulnerable people, or fail to meet ICO expectations will be investigated.
2022-10-07 - ICO News Home Office warned after sensitive documents left at London venue
The UK Information Commissioner has warned that companies are leaving themselves open to cyber attack by ignoring crucial measures like updating software and training staff.
2022-10-06 - ICO News Catalogue retailer Easylife fined £1.48 million for breaking data protection and electronic marketing laws
The ICO has issued a formal reprimand to the Home Office, after sensitive documents were found at a public London venue.
2022-10-03 - ICO News ICO fines four firms targeting people with home improvement predatory marketing calls
The Information Commissioner’s Office (ICO) has fined Easylife Ltd £1,350,000 for using personal information of 145,400 customers to predict their medical condition and target them with health-related products without their consent.
2022-09-28 - ICO News Action taken against SEVEN organisations who failed in their duty to respond to information access requests
The Information Commissioner’s Office (ICO) has fined four companies a total of £370,000 for making over 820,000 home improvement predatory marketing calls to people registered with the Telephone Preference Service.
2022-09-28 - ICO News Director’s Update – International Day for Universal Access to Information 2022
The Information Commissioner’s Office (ICO) has taken action against seven organisations who have failed to respond to the public when asked for personal information held about them, known as a Subject Access Request (SAR).
2022-09-26 - ICO News Subject Access Requests: Getting the basics right
This is the fourth in a series of updates from Warren Seddon, Director of FOI and Transparency. His blog posts provide a regular update on our FOI work and share key learnings to help practitioners and the wider FOI community understand our developing thinking and carry out their roles.
2022-09-26 - ICO News ICO could impose multi-million pound fine on TikTok for failing to protect children’s privacy
Information can drive everything in our lives from healthcare to job opportunities to the decisions made for and about us.
2022-09-22 - ICO News Sharing personal data in an emergency - a guide for universities and colleges
TikTok could face a £27 million fine after an ICO investigation found that the company may have breached UK data protection law, failing to protect children’s privacy when using the TikTok platform.
2022-09-21 - ICO News ICO launches second consultation on the draft Data protection and journalism code
Starting university or further education can be an exciting time, but for some it can also be a difficult and anxious transition.
2022-09-08 - ICO News ICO takes action against two government departments for failing to comply with the Freedom of Information Act 2000
The Information Commissioner’s Office (ICO) has launched a second consultation on a draft code of practice about using personal data for journalism (the code).
2022-09-07 - ICO News ICO publishes guidance on privacy enhancing technologies
The Information Commissioner’s Office (ICO) has issued an enforcement notice to the Department for International Trade (DIT) and a practice recommendation to the Department for Business, Energy and Industrial Strategy (BEIS), for persistent failures to respond to information access requests within the statutory time limit.
2022-09-06 - ICO News Halfords fined for sending nearly 500,000 unwanted marketing emails
The Information Commissioner’s Office (ICO) has published draft guidance on privacy-enhancing technologies (PETs) to help organisations unlock the potential of data by putting a data protection by design approach into practice.
2022-09-01 - ICO News “Children are better protected online in 2022 than they were in 2021” - ICO marks anniversary of Children’s code
The Information Commissioner’s Office (ICO) has fined Halfords Limited £30,000 for sending 498,179 unsolicited marketing emails to people without their consent.
2022-08-30 - ICO News ICO acting against eight individuals over alleged theft of road traffic accident data from garages
The ICO is marking the anniversary of the groundbreaking Children’s code, that has changed how children are treated online.
2022-08-05 - ICO News Former health adviser found guilty of illegally accessing patient records
The Information Commissioner’s Office (ICO) has commenced criminal proceedings against eight individuals over the alleged unlawful accessing and obtaining of people’s personal information from vehicle repair garages to generate potential leads for personal injury claims.
2022-07-26 - ICO News Five things we learned from DPPC 2022
A former health adviser has been found guilty of accessing medical records of patients without a valid legal reason.
2022-07-14 - ICO News UK Information Commissioner sets out focus on empowering people through information
Last week’s Data Protection Practitioners’ Conference 2022 brought together more than 3,000 data protection professionals from across the country. Didn’t manage to attend? Here’s five things you missed from the day. And look out in coming weeks as we publish videos of the speeches and seminars.
The Information Commissioner’s Office (ICO) has set out a commitment to safeguard the information rights of the most vulnerable people, including regulatory work around children’s privacy, AI-driven discrimination, the use of algorithms within the benefits system and the impact of predatory marketing calls.